SweetwaterFly Rods - Purchase
E-MAILS: (SweetwaterFlyRod@aol.com) BEST WAY..!!
Please describe what you are looking for as best as possible and I will respond promptly. Please include your FIRST and LAST names, plus a phone number for contact purposes.
PHONE CALLS: 540.691.6290 (Cell) Feel free to call and inquire about a custom fly rod that you are interested in having built or one you found on my site. You can call anytime during the day from 9:00 am until 8:00 pm EST. You can text me as well at the same cell number and request that I call you, which is probably better anyway due to all of the ROBO calls! At least I will know it is a proper buisness call.
If you call and I don't immedaitely respond, please leave a message, pronounce your name clearly and please slow down when leaving your phone number. Texting is good here too! - however, still tell me who you are and how I can help you.
NO Shopping Cart: Since the fly rods featured on this website are all basically customized for a specific customer, there is no "Shopping Cart" . . . .instead, the customer will get a personal one-on-one discussion with me about what they would like to have designed and built. However, on occasion I will have various models of high quality fly rods built that will be for sale "as built". Those would be available for immediate shipment and will be designated with a "Buy It Now" PayPal button. . . . . .!!
PRICING: GRAPHITE & FIBERGLASS rod pricing for Fresh or Saltwater models is difficult since these builds can all be quite different based upon what each customer desires and what blank is to be used. So, the customer will get a personal one-on-one discussion with me about what they would like to have designed and built. Then a proposal will be generated and submitted to the customer showing all the design items.
CUSTOMER NOTIFICATIONS: The customer will be notified by E-MAIL when work begins on their specific rod order. Updates will be delivered at various times during the build. Within a week or so of the rod completion, the customer will be notified of the date the rod should be ready for shipment and the customer will then be asked to submit the final payment, if one is due, through a PayPal invoice prior to that date so the shipment can take place in a timely manner.
If final payment is not received within 7 calendar
days of the initial notification, another notice
will be sent. After 5 calendar days from
the 2nd notification, I reserve the right to
offer the rod or rods to other customers
at my discretion.
DELIVERY of FINISHED CUSTOM ROD: Delivery of the completed custom rod after all components have been received can be from 4 to 6 weeks depending on work load in the shop. Any issue that will have a major effect on the rod delivery will be conveyed to the customer as promptly as possible.
SHIPPING: Completed rods will be securely packaged and shipped by USPS, Priority and fully insured. Shipping costs can vary per order but for fly rods in 3 or 4 piece designs usually require $20.00 to $25.00. Two piece rods will be higher due to postal guidelines and packaging but will be itemized in the quote.
SHIPPING DATES: I will package and ship completed rods after FINAL payment has been received in as little time as possible.
PLEASE ENSURE THAT YOUR SHIPPING ADDRESS AS SHOWN IN YOUR PAYPAL ACCOUNT IS CORRECT FOR WHERE YOU WANT THE ROD TO BE SHIPPED. Sweetwater Fly Rods WILL NOT BE RESPONSIBLE FOR MISDIRECTED SHIPMENTS TO THE WRONG ADDRESS.
ONE-of-a-KIND Fly Rods: On occasion I will have various models of high quality fly rods available that will be for sale "as built". Those would be available for immediate shipment and will be designated with a "Buy It Now" PayPal button. . . . . .!!. Personalization, such as a name or quote, etc. can be applied to these rods if desired for an additional $15.00. I will have a list of these at various times and can be viewed but selecting the "COMPLETED RODS FOR SALE" button at the top of the page
PHOTOGRAPHS: For the purpose of record keeping,
all completed rods are photographed in detail,
files are archived and hard copy prints are
placed in the customer's file before the rod
is shipped to the customer.
Payment Options & Returns
PLACING AN ORDER: - After all of the design details have been worked out and a cost finalized, a minimum of 50% deposit of the total selling price will be required to secure your order. The deposit is NOT REFUNDABLE once work has begun or components such as out-of-stock blanks have been ordered for the custom rod requested.
SALES & USE TAX: Virginia residents will be assessed the 5.3% Sales & Use Tax on their purchases
The balance of the rod order cost will be required prior to delivery of the finished rod.
ALL PURCHASES WILL BE PROCESSED
either by means of a PayPal invoice sent to the customer's specific e-mail address by me or by the "Buy It Now" PayPal button shown at various products for sale on this site.
Postal Money Orders as well as Cashier's Check
will also be accepted methods for payment.
Personal checks will be accepted but must clear all banks prior to the start of any rod construction.
COD is not a payment options.
PAYPAL PAYMENTS: For customers of custom rods,
I will send a PayPal invoice with all of the purchasing details to the e-mail you used when you sent me the request - unless notified otherwise about another e-mail to be used. A PayPal invoice can be used even without having a PayPal account. That way, you can use whatever credit card you like if accepted
by PayPal and I don't need to have the
Credit Card number in my files.
PAYPAL PAYMENTS with the "PayPal Button:
This option will work the same as a PayPal invoice except that I don't send you an invoice.
Instead, you will pay from within my website when
you select the PayPal Button for the item desired.
POSTAL MONEY ORDERS and CASHIER'S CHECKS
Please have these methods of payment to state the "Pay to the order of" name as
Charles M. Armontrout
1907 Hot Springs Road,
Covington, VA 24426.
I will notify the customer when I have
received the payment.
RETURNS: Fly rods ordered that are to be heavily customized with special reel seats, exotic woods, unique guides systems, or thread color schemes or snake skins, cannot be returned or funds refunded for obvious reasons. It will very well be a beautiful creation but it may not be desired by someone else. So purchase responsibly as no returns will be accepted at any time after the order is finalized and work has begun.
RETURNS of "as built" rods: On occasion I will have various models of high quality fly rods available that will be for sale "as built" for immediate shipment. These are permitted to be returned if they are sent back in the same new, and unused condition in which they were received by the customer. Returns for these rods must be post marked within a 10-Calendar day time frame from the customer's initiall receipt of the rod. Customer will be responsible for the return Shipping, Handling & Insurance sufficient to cover the cost of the fly rod. The rod will be inspected and compared to the photographs taken prior to shipment and any adjustments will be made prior to the monetary refund.
Please return the fly rod to my shop address below:
Sweetwater Fly Rods
1907 Hot Springs
Covington, VA 24426
ROD CASES: Each Graphite or Fiberglass rod will be supplied with a heavy denier canvas covered PVC tube with a cloth divider inside for the sections. In the future, an option will be available for a Black, Powder Coated Aluminum rod tube with shiny brass ends with a cloth rod bag for those desiring this style of protective case. Both of the rod case styles are made in the USA by Clear Creek.