SweetwaterFly Rods - Shipping and Warranty
SHIPPING METHODS: Rod order shipments will be made by either USPS, PRIORITY MAIL or United Parcel Service (UPS) Insured w/ tracking along with the requirement of an adult signature at time of delivery. The customer will be given the tracking number with the final receipt and paperwork.
MAILING ADDRESS: Very Important for PayPal orders or any other orders too. Please make sure your HOME MAILING ADDRESS, or any other address you want your order sent to that is listed in the PayPal payment is the CORRECT ONE.
If I am given a wrong address from within PayPal or in an e-mail, and trust me it has happened, and your order has been shipped, there will be another shipping & handling charge for a second shipment attempt to your correct address, and that is contingent upon the Postal Service OR UPS being able to stop the delivery before it gets to the wrong address or in the case of it becoming undeliverable, decides to return the rod to me, the Post Office or the UPS terminal.
I cannot be responsible for the attempted delivery of an order to the wrong address. That's why I will always require an adult signature to be obtained upon delivery and that signature must be the purchaser's or a specific designee.
At this time, no FOREIGN shipments are being made for custom fly rod orders.
SHIPPING CHARGES for Sweetwater Fly Rod Shop purchases: Shipping and insurance charges will usually be included in the cost of any rod that is placed in the Sweetwater Fly Rod Shop. For customers that desire UPS to be the shipper, additional fees will be charged due to the "extras" that UPS adds to their costs that are not added by the US Postal Service.
For any additional information prior to purchasing a rod, please see the details associated with each rod listed in the Sweetwater Fly Rod Shop.
FLY ROD RETURNS for WARRANTY WORK: Please view the Warranty Documents linked to the button below for more details on repairs and what to do when returning a rod to Sweetwater Fly Rods for any reason.
Or, if you would like to call, feel free to do so at 540.691.6290
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