SweetwaterFly Rods - Shipping and Warranty
SHIPPING METHOD: All rod order shipments will be made by USPS, PRIORITY MAIL, Insured w/ tracking along with the requirement of an adult signature at time of delivery. The customer will be given the tracking number with the final receipt and paperwork.
MAILING ADDRESS: Very Important for PayPal orders or any other order too. Please make sure your HOME MAILING ADDRESS, or any other address you want your order sent to that is listed in the PayPal payment is the CORRECT ONE.
If I am given a wrong address from within PayPal or in an e-mail, and trust me it has happened, and your order has been shipped, there will be another shipping & handling charge for a second shipment to your correct address, and that is contingent upon the Postal Service being able to stop the delivery before it gets to the wrong address or in the case of it becoming undeliverable, decides to return the rod to me.
I cannot be responsible for the delivery of an order to the wrong address. I will always require an adult signature to be obtained upon delivery but that signature must be the purchaser's or a specific designee.
SHIPPING CHARGES: None of the rod pricing listed elsewhere in this site includes shipping, handling or insurance.
Four piece rods will ship out for approx $25.00 and if there are two that can be bundled, it just adds $10.00 more for the weight and additional insurance.
At this time, no FOREIGN shipments are being made for custom fly rod orders.
RETURNS: The rods that are special ordered and are personalized are custom built for the person requesting the rod and it may not be desired by someone else. So purchase responsibly as no returns for these rods will be accepted at any time unless I send you the wrong fly rod.
Rods sold as UNIQUE and ONE-of-a-KIND that have not been personalized can be returned within 5 calendar days of receipt in the same condition it was received by the customer. It must be returned to me, unused in resalable condition, in the original case, or case & bag along with the packaging. Return postage, insurance & tracking will be the sole responsibility of the customer returning the rod. Credit is given when the rod has been returned, inspected and found to be as requested above.
Join Trout Unlimited and help preserve our cold water fisheries.